MyPetsComfort (“we,” “us,” or “our”) operates mypetscomfort.com, a directory connecting pet seekers with independent breeders. This policy explains what information we collect, how we use it, and your choices.
1. Information We Collect
Information you give us
- Name, email address, and phone number (when you use our contact, dispute, or breeder forms)
- Details you include in messages, listings, or dispute reports
- Breeder business information submitted for a listing
Information collected automatically
- IP address, browser type, device, and pages visited
- Cookies and similar technologies (see Section 5)
2. How We Use Your Information
- To respond to your enquiries and support requests
- To review and publish breeder listings
- To investigate reports and disputes
- To operate, secure, and improve the website
- To prevent spam, fraud, and misuse
- To comply with legal obligations
We do not sell your personal information.
3. How We Share Information
We share information only when needed:
- Breeders: if you contact a breeder through a listing, your message and contact details are sent to them.
- Service providers: hosting, email, form, analytics, and security providers (such as [Hostinger, WPForms, Google Analytics, Google reCAPTCHA]) who process data for us.
- Legal reasons: to comply with law, respond to legal requests, or protect our rights and users.
- Business transfers: if the business is sold or merged.
4. Breeder Listings and Third-Party Sites
Listings are provided by independent breeders. We are not responsible for their privacy practices or for external websites linked from our directory. Please review their policies before sharing information.
5. Cookies
We use cookies to keep the site working, understand traffic, and improve your experience. You can block or delete cookies in your browser settings, but some features may not work properly.
6. Data Retention
We keep personal information only as long as needed for the purposes above or as required by law, then delete or anonymize it.
7. Your Privacy Rights
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of the sale or sharing of personal information (we do not sell it)
- Not be discriminated against for exercising your rights
California and other US state residents: you can exercise these rights by emailing us. We will verify your identity and respond within the time required by law.
Visitors from the UK or EEA: you may also have rights under the UK GDPR/GDPR, including the right to object to or restrict processing and to complain to your data protection authority.
To make a request, email support@mypetscomfort.com.
8. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided us data, contact us and we will delete it.
9. Security
We use reasonable technical and organizational measures, such as SSL encryption, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Changes to This Policy
We may update this policy from time to time. The “Last updated” date shows when it last changed. Continued use of the site means you accept the updated policy.
11. Contact Us
Email: support@mypetscomfort.com
Hours: Monday to Saturday, 9am to 6pm EST
Business name: MY PETS COMFORT